Payment Policy
Payment Policy for Calliotel
At Calliotel, we are committed to providing a secure, convenient, and reliable shopping experience. This Payment Policy explains the payment methods we accept and how payments are processed.
Accepted Payment Methods
We currently accept the following payment methods:
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Visa
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Mastercard
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American Express
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Discover
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PayPal (where available)
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Apple Pay
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Google Pay
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Shop Pay (if available)
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Other secure payment methods displayed during checkout
All payments are processed securely through trusted third-party payment providers. We do not store or have access to your complete payment card information.
Currency
All prices displayed on our website are shown in the currency selected at checkout. If your bank account uses a different currency, your financial institution may apply currency conversion fees or exchange rates.
Payment Authorization
When you place an order, your payment method will be authorized to verify that sufficient funds are available. Your order will only be processed after successful payment authorization.
If your payment cannot be authorized, your order may be delayed, canceled, or you may be asked to use another payment method.
Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If you do not receive a confirmation email within a reasonable time, please contact our support team.
Pricing Accuracy
We make every effort to ensure that all prices on our website are accurate. In the event of a pricing error, Calliotel reserves the right to cancel or refuse any order placed at the incorrect price. If payment has already been made, a full refund will be issued.
Taxes
Applicable taxes will be calculated and displayed during checkout based on your shipping destination and local regulations.
Fraud Prevention
To protect our customers, all transactions are subject to fraud screening and security verification. We reserve the right to cancel or hold orders that appear suspicious until additional verification is completed.
Secure Payments
Your payment security is important to us. Our checkout uses industry-standard encryption and secure payment gateways to help protect your personal and financial information.
Refunds
Approved refunds will be issued to the original payment method used for the purchase. Depending on your payment provider, refunds typically appear within 5–10 business days, although processing times may vary by bank or card issuer.
For more information, please review our Refund & Return Policy.
Contact Us
If you have any questions regarding payments or billing, please contact us:
Calliotel
Email: support@calliotel.com
Website: www.calliotel.com
Business Hours: Monday – Friday | 9:00 AM – 6:00 PM (GMT)